Concentrix Hiring Customer Support Advisors in Thane – 100 Open Positions | Freshers Can Apply | Apply by 31 January 2026

Concentrix Customer Support Advisor hiring: Concentrix has announced a mass hiring drive for Customer Support Advisors (Voice Process) at its Thane location. With 100 open positions and freshers eligible, this is a great opportunity for candidates looking to start or grow their career in the BPO / Customer Support industry.

⚠️ Hurry! Applications close on 31st January 2026.
Interested candidates are advised to apply as early as possible, as positions are limited.

📌 Concentrix Customer Support Advisor hiring – Job Overview

🧠 About the Role

As a Customer Support Advisor at Concentrix, you will be the first point of contact for customers. Your primary responsibility will be to provide accurate, timely, and professional support to customers through voice and non-voice communication channels.

This role is ideal for candidates who:

• Have strong English communication skills
• Enjoy interacting with customers
• Are comfortable working in a fast-paced office environment
• Want stable employment with growth opportunities

💼 Key Roles & Responsibilities Of Concentrix Customer Support Advisor hiring

Selected candidates will be responsible for:

• Handling customer queries and concerns through voice and non-voice processes
• Providing prompt, reliable, and accurate information to customers
• Following up with customers to ensure complete resolution
• Meeting assigned performance targets within agreed timelines
• Adhering strictly to quality and compliance guidelines
• Accurately logging customer interactions using internal tools and systems
• Gaining in-depth knowledge of the client’s products and services
• Identifying solutions based on established processes and procedures
• Demonstrating strong problem-solving and probing skills
• Working collaboratively with team members and supervisors

🎓 Eligibility Criteria Of Concentrix Customer Support Advisor hiring

✅ Educational Qualification

• Undergraduates and Graduates can apply
• Graduate candidates from any discipline are eligible
• Qualification requirements may vary slightly based on process needs

✅ Experience

• Freshers are welcome to apply
• Prior customer support or BPO experience is an added advantage

🧩 Skills Required For Concentrix Customer Support Advisor hiring

To be successful in this role, candidates should possess:

🔹 Communication Skills

• Excellent English speaking and listening skills
• Good written communication abilities

🔹 Technical & Functional Skills

• Strong computer navigation and basic PC knowledge
• Ability to multitask efficiently
• Comfort working with CRM tools and internal systems

🔹 Behavioral Skills

• Strong attention to detail
• Dependable and responsible work ethic
• Ability to adapt quickly to changes
• Willingness to work in a repetitive, fast-paced environment
• Ability to work both independently and in a team
• Flexibility to work in rotational shifts

🕒 Work Environment & Shift Details

• Work From Office (Mandatory)
• Office location: Thane
• Rotational shifts as per business requirement
• Candidates must be comfortable with shift-based work schedules

🎯 Why Join Concentrix?

Working at Concentrix offers several advantages, especially for freshers:

• Opportunity to work with a global customer experience leader
• Structured training and onboarding
• Professional work culture
• Skill development in communication and customer handling
• Stable job with long-term career growth opportunities
• Exposure to international clients and processes

⚠️ Important Disclaimer & Fraud Alert

Concentrix follows fair and transparent hiring practices:

• Concentrix does NOT charge any recruitment or processing fees
• No employee, affiliate, consultant, or agency is authorized to collect money for job offers
• Do not share personal or financial details with unknown sources
• Report suspicious activities immediately

Concentrix is an equal opportunity employer and evaluates candidates without discrimination based on race, religion, gender, age, disability, or any other legally protected characteristic.

📝 How to Apply for Concentrix Customer Support Advisor Job

Interested candidates can apply through the official Concentrix application channel by clicking below Apply Link option.

📌 Application Tips:

• Keep your resume simple and updated
• Highlight English communication skills
• Mention any prior customer service or call center experience (if applicable)
• Be prepared for voice-based interview rounds

Explore More Jobs: Click HERE

🚀 Final Words

If you are looking for a stable job with immediate hiring, the Concentrix Customer Support Advisor – Thane (Voice Process) role is a great opportunity. With 100 open positions, eligibility for freshers, and a clear deadline of 31 January 2026, this hiring drive is ideal for candidates eager to enter the customer support industry.

👉 For more verified fresher jobs, BPO hiring updates, resume tips, and interview preparation, keep visiting CareerRiseHub.com 🚀